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【哈佛商评】Businesses Can No Longer Avoid Becoming Political

It’s now a fundamental part of strategy.
HBRC01 推荐于 2017-04-20 22:21:05
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【哈佛商评】How Service Companies Can Earn Customer Trust and Keep It

United broke six important rules.
HBRC01 推荐于 2017-04-20 22:18:26
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【哈佛商评】Creating Simple Rules for Complex Decisions

This tool can outperform human experts.  
HBRC01 推荐于 2017-04-20 22:02:53
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【哈佛商评】Why Mass Migration Is Good for Long-Term Economic Growth

Diversity makes countries richer, especially developing ones.
HBRC01 推荐于 2017-04-19 20:56:38
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【哈佛商评】I Joined Airbnb at 52, and Here’s What I Learned About Age, Wisdom, and the Tech Industry

The best young founders know they need mentors.
HBRC01 推荐于 2017-04-19 20:54:02
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【哈佛商评】What Most Companies Miss About Customer Lifetime Value

Think about it from their perspective, not yours.
HBRC01 推荐于 2017-04-19 20:50:22
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【哈佛商评】How to Spark Creativity When You’re in a Rut

We all have to do it from time to time.
HBRC01 推荐于 2017-04-19 20:45:46
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【哈佛商评】Should Antitrust Regulators Stop Companies from Collecting So Much Data?

The case for and against.
HBRC01 推荐于 2017-04-18 15:02:20
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【哈佛商评】To Get Consumers to Trust AI, Show Them Its Benefits

Communicate early and often.
HBRC01 推荐于 2017-04-18 14:47:48
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【哈佛商评】Device-Free Time Is as Important as Work-Life Balance

Put the phone down.
HBRC01 推荐于 2017-04-17 10:47:02
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【哈佛商评】Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

Discretion is still the most powerful customer service tool.
HBRC01 推荐于 2017-04-16 17:52:03
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【哈佛商评】5 Questions Leaders Should Be Asking All the Time

Use them to resolve conflict, challenge old ways of working, and keep things in perspective.
HBRC01 推荐于 2017-04-16 17:49:39
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